“Theoretically, if I cust costs enough, we’ll be profitable without selling any product.”
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“Theoretically, if I cust costs enough, we’ll be profitable without selling any product.”
Posted in Bilan.ch on 22 January 2016, French speaking Swiss magazine. To understand Private Banking DNA, as discussed in previous post, I start by looking at how Private Banking emerged in Switzerland in 19th century and how it evolved before and after banking secrecy.
Initially published on Bilan.ch on 21 june 2016. How excelling at managing clients differentiates you? More than Innovation and Operational Excellence? Build a wall between you and competition.
You may work on cost and risk, you have to, but you should make sure the people who lead these projects work ultimately for clients' satisfaction and not just regulators'. As regulator expect nothing else from banks than working for best client interest.
Geneva, Switzerland
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