Does sales matter?
“Theoretically, if I cust costs enough, we’ll be profitable without selling any product.”
UBS wealth management: 1-billion-franc-project involves more than 1,400 employees and[...]
Initially published on Bilan.ch on 21 june 2016. How excelling at managing clients differentiates you? More than Innovation and Operational Excellence? Build a wall between you and competition.
Posted in Bilan.ch on 22 January 2016, French speaking Swiss magazine. To understand Private Banking DNA, as discussed in previous post, I start by looking at how Private Banking emerged in Switzerland in 19th century and how it evolved before and after banking secrecy.